Fees and Refunds

Outdoors WA is a non profit organisation and devotes all income towards its strategic outcomes in supporting the outdoor recreation sector.

Outdoors WA will endeavour to make sure that all registration fees, event charges, and product pricing are true and correct. Standard delivery timeframes for any merchandise are reflected in delivery times of bulk orders we place with suppliers.

Please choose carefully. Outdoors WA does not give refunds on memberships.

For other goods Outdoors WA will not give any refund if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

In relation to products, in the event we are unable to fulfil your order we will notify you within 5 business days to arrange an agreeable alternative item, a backorder or a full refund.